How did we do?

We stand by our company motto “Trust Firmin to Deliver” and we continually aim to deliver exceptional customer service to you.  For us, this means:

  • The experience we deliver
  • The promise we keep
  • How we meet your requirements and go the extra mile

Our company values are represented by the 6 P’s and are at the heart of everything we do.  We are Planet Aware, Proactive, Partners, Professional, Proud and Passionate.

Our aim is to always ensure that you receive an excellent service. Your views mean a lot to us and help us improve our business for you.  Although we hope your feedback will be positive, we know that sometimes we may not always get everything right.  Please help us to keep improving by sharing your feedback with us.