Delivery, proof of delivery & billing
We allow 20 minutes waiting time at a delivery point before additional charges are applied. Demurrage is charged at £20.00 per half hour or part half hour there-of.
Electronic proof of deliveries (PODs) only will be obtained, unless a paper POD is specified in advance. PODs are available via our client portal within 48-hours of delivery. Hard copy PODs are not provided or returned unless pre-requested.
Invoices will be provided in PDF format and sent via email, usually on a weekly basis. Billing enquiries and queries must be submitted by email within 7-days. Claims for any consequential losses are not accepted.